Digital Business Solutions Program

  • Is your website and social media working for your business?

  • Could your business systems be simplified?

  • Are you unsure about your privacy protection obligations?

The Digital Solutions Program, (a new Australian Government Initiative), will help you answer these essential questions. Delivered by the Hunter Region Business Hub, this program empowers small businesses across Newcastle, The Hunter, Port Stephens and Central Coast to make the most of digital opportunities.

Supporting you in key business areas

  • Assess & suggest improvements to your website and online selling tools.
  • Help you create a digital marketing strategy that gets results.
  • Show you how software can save you time & increase your profitability.
  • Explain Online Security and Data Privacy in plain English.

Our goal is to help you increase your digital presence, profitability, sustainability and security.

 

How we help you

Kimberlie Clare-Campbell and Rochelle McLennen  are your highly experienced Digital Advisors. We are ready to help you navigate digital business solutions with unbiased practical business advice. Through the Digital Business Solutions program we can support you to assess your digital needs and develop an action plan to improve your digital skill set through a combination of

  • one on one consulting
  • webinars
  • hands on skill development workshops

 

Are you eligible?

  • Are you a Micro or Small Business with less than 20 employees?
  • Do you have a current ABN or ACN?
  • Is your business located in Newcastle, The Hunter, Port Stephens or Central Coast?

If you’ve answered YES to these 3 questions you can access this highly subsidised service (your investment for a 1:1 is only $27.50 incl. GST per hour) through the Hunter Region Business Hub. Our Digital Business Advisors will meet with you at your business premises or in your local area.

If you’re interested in getting the most out of your business’ digital efforts please book your free discovery call us now on 1300 304 794 (or click the button below).

Websites and eCommerce

Websites & eCommerce

  • Does your website look beautiful but doesn’t rank in google?
  • Do your clients know what you do within 6 seconds of landing on your site?
  • Is your eCommerce site traffic down, are your sales a bit slow?

To get a genuine unbiased analysis of your current website or eCommerce sites performance and learn what you can do to drive customers to your website and make more sales give us a call to book your website analysis.

Social Media & Digital Marketing

Social Media & Digital Marketing

  • Do you struggle to post consistently in social media?
  • Is choosing the right Social Media platform for your business confusing?
  • When you do post do you feel no-one is listening?

We can help take the struggle out of Social Media and Digital Marketing by creating an easy to follow plan focusing on making the most of time and your brands strengths .

Software Solutions

Software Solutions

  • Can using software make your business more productive and cost effective?
  • Having you been looking at software solutions but are confused by all the bells and whistles?
  • Are you frustrated with the software packages your using not linking seamlessly together?

Finding the right software for the job is key to making your staff more productive and streamlining your processes. We have delved into small business software and can suggest programs that suit your needs and your budget.

Privacy & Data Security

Privacy & Data Security

  • Have you got a privacy policy on your website?
  • Do you know your responsibilities?
  • How do you know if your clients data is secure or if it’s been hacked?

As a business owner you have legal obligations to keep your clients data secure and report any breaches. You must also inform visitors to your website about your privacy policy and what information you keep about them and for how long. If it feels overwhelming don’t worry, we are hear to help you understand your roles and responsibilities without the jargon so you can protect your clients data and your business’s reputation.

Hands-on Strategic Digital Workshop for Small Businesses

Drive Customer Engagement with Google My Business – Webinar

Tuesday 15th September 10am

In this 1 hour intensive workshop

Did you know that Google rates Advertising first, Business Listings second? Come along to find out more.

Everyone wants their website to be on the front page of Google… Did you know that Google rates Advertising first, Business Listings second and websites third. People can be searching for your type of business and if you don’t have a Google My Business listing you will not be in the running to be featured.

In this one hour workshop, you will learn how to create and optimize your own listing, post and add photos to Google and find out how powerful Google Reviews really are.

Presented byRochelle McLennan – Digital Business Advisor with the Hunter Region Business Hub.

Geek speak free webinar We will explain everything in plain English to help you really understand the digital solutions available for your business.

Essential You must have a current ABN, registered in the NSW or ACT and have less than 20 employees to qualify for this workshop.

Who Should attend Do you have a current ABN and less than 20 employees? Then come along, and get Social Media working for your business.

Zoom Link The Hub will email you Zoom links for the webinar a few days before the webinar so please check your inbox.

Brought to you by

Australian Small Business Advisory Services (ASBAS) Digital Solutions

ASBAS Digital Solutions is funded by the Commonwealth Department of Jobs and Small Business and managed by the Commonwealth Department of Industry, Innovation and Science. Small businesses around Australia now have access to individual support to grow their digital capabilities through Australian Small Business Advisory Services (ASBAS) Digital Solutions. ASBAS Digital Solutions offers small businesses low cost, high quality advice on a range of digital solutions to meet their business needs.

Online Event

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help with setting up Zoom please email digital@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


9 Essential Fundamental Elements for Every Website – Webinar

Tuesday 20th October 10am-11am

Does your business have a website? Is it legally compliant, user friendly and safe for your customer to buy from?

A website is an essential tool for your business, but do you know how to make it work for your business and keep your customers data safe?

Join Kimberlie and discover 9 essential design elements and legal requirements that will make your website user friendly, keep your customer data secure and ensure you adhere to legal requirement of running a business.

In this Workshop you will:

  1. Learn why it’s important to make your first impressions count
  2. Discover how to ensure every version of your website (mobile, tablet, desktop) is user friendly
  3. Understand the importance of logical and easy to use navigation
  4. Identify enticing opt-ins and your legal responsibility when collecting customer data
  5. Understand the importance of your call to action
  6. Discover why your site needs Security (https)
  7. Identify the Privacy Laws that you must abide by
  8. Learn about web site Terms & Conditions
  9. Find out how Google my business and how site maps can help you get discovered.

Geek speak free workshop

Kimberlie will explain everything in plain English to help you understand your responsibilities when it comes to having your own website

Presented by

Kimberlie Clare-Campbell – Digital Business Advisor with the Hunter Region Business Hub.

Who Should attend?

Are you a Sole Trader or small business owner who is keen to get your website and digital footprint working for you?

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

This workshop is proudly brought to you by

Hunter Region Business Hub

Australian Small Business Advisory Service’s Digital Solutions Program


Engage your Customers with Outstanding Content – Webinar

Tuesday 17th November 10am-11am

Knowing what to say, when to say it and exactly who to say it to will help you develop your Know, Like, Trust factor & increase your income.

In a crowded marketplace you need to stand out from the crowd and be seen by potential clients and customers. Knowing what to say, when to say it and exactly who to say it to will help you develop your Know, Like, Trust factor.

Join us and learn about the different types of customers and unlock the best way to interact with them at all stages of the buying cycle.

In this workshop you will: –

  • Discover the 7 types of content consumers.
  • Learn the styles of content that keep people’s attention
  • Develop and understanding of the Know, Like, Trust, Buy cycle
  • Build customer loyalty through your content
  • Identify enticing options –
  • Understand the importance of your Call to Action.

Presented by

Kimberlie Clare-Campbell – Digital Business Advisor with the Hunter Region Business Hub.Who Should attend?

Are you a Sole Trader or small business owner who is keen to get your email marketing and databases working for you?

Essential You must have a current ABN and less than 20 employees to qualify for this workshop.This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.


Instagram Your Small Business Marketing Tool

Thursday 24th September 10am-12pm

Are you missing out on the 9 million active Australian Instagram Users? Do you have a product to sell that is visual?

Are you frustrated with the time it takes to do Social posts?

This workshop is specifically tailored to get you excited about Instagram and using it as a vital marketing tool in your business to access customers aged 18-45.

During the morning session of this Digital Online Workshop you’ll

Instagram for business

  • Setting up your business profile
  • Contact information and direct messaging
  • Following and followers
  • Influencers and online networking

Understanding your audience

  • Who uses Instagram
  • Demographics of your target audience
  • What do you know about your audience
  • How to think like your ideal customer
  • Where do you find your people
  • Search, Hashtags and Mentions

Find your own unique Insta Style

  • Scroll stopping images are essential
  • Learn the basics of great product photography
  • Discover how to edit images in Instagram without using filters

Create your message

  • What to write, content using on brand Word Banks
  • Branding message, colours and theme
  • Customer Engagement through problem solving

#Hashtags

  • Discover Hashtags and how to use them
  • Hashtag research tools
  • Choose the right Hashtags to get your customers attention
  • How to use Hashtags effectively
  • Where to place your Hashtags
  • How to follow Hashtags

Instagram Stories

  • What are stories?
  • How to use them successfully

Your Social Media Strategy

  • Plan your strategy
  • Batch your posts
  • Schedule
  • Sharing your posts
  • Competitions & giveaway loops

Presented by

Rochelle McLennan – Digital Business Advisor with the Hunter Region Business Hub.

Online Workshop This workshop will be presented online. We will send you a Zoom link to access the workshop via your computer.

Essential You must have a current ABN and less than 20 employees to qualify for this workshop.

This workshop is proudly brought to you by Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program For the health of our clients due to Corona Virus the Hunter Region Business Hub is moving all workshops online.


CANVA – Create, Design and Publish Graphics Yourself

Thursday 29th October 10am-12pm

Do you want to learn how to create on brand eye-catching social posts? Canva is a free simplified graphics design program that you can acces

Do you want to learn how to create on brand eye-catching social posts? Canva is a free simplified graphics design program that you can access from your mobile or desktop computer.

This course will cover how to

  • edit predesigned templates and customize them to align with your businesses identity.
  • Discover how to upload your own content
  • design different size files including social media posts, flyers, posters, website and email headers.

Presented by

Rochelle McLennan – Digital Business Advisor with the Hunter Region Business Hub.

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

Who Should attend?

Are you a small business owner who is keen to get your business graphics aligned with your brand? Do you have a current ABN and less than 20 employees? Then come along, we’ll help take the mystery out of Search Engine Optimisation for you.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

ONLINE EVENT

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email digital@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


Getting started with eCommerce

Thursday 26th November 10am-12pm

Are you thinking about getting an eCommerce site but don’t know where to start? Join us & discover the steps to take to get started online.

About this Event

Now customers have embraced online shopping, small businesses need to provide amazing online shopping experiences. But where do you start and what do you need to know

Getting started with eCommerce

In this webinar you will:

  • Learn how to choose the right eCommerce platform for your business
  • Understand the key features you need to sell successfully online
  • Learn about sales channels and how to use them for your business
  • Identify different payment gateways and how to take payments online
  • Discover how to write amazing product descriptions
  • Find out how to keep your customers coming back for more

Presented by

Kimberlie Clare-Campbell – Digital Business Advisor with the Hunter Region Business Hub via Zoom.

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop and be located in the Newcastle, Port Stephens, Lower Hunter, Upper Hunter or Central Coast of NSW.

Who Should attend?

Are you a small business owner who is keen to get your eCommerce working for you in your business ? Do you have a current ABN and less that 20 employees? Then come along, we’ll help take the mystery out of LinkedIn for you.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

ONLINE EVENT

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email digital@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.