Digital Business Solutions Program

  • Is your website and social media working for your business?

  • Could your business systems be simplified?

  • Are you unsure about your privacy protection obligations?

The Digital Solutions Program, (a new Australian Government Initiative), will help you answer these essential questions. Delivered by the Hunter Region Business Hub, this program empowers small businesses across Newcastle, The Hunter, Port Stephens and Central Coast to make the most of digital opportunities.

Supporting you in key business areas

  • Assess & suggest improvements to your website and online selling tools.
  • Help you create a digital marketing strategy that gets results.
  • Show you how software can save you time & increase your profitability.
  • Explain Online Security and Data Privacy in plain English.

Our goal is to help you increase your digital presence, profitability, sustainability and security.

 

How we help you

Kimberlie Clare-Campbell, Rochelle McLennen and Troy White are your highly experienced Digital Advisors. We are ready to help you navigate digital business solutions with unbiased practical business advice. Through the Digital Business Solutions program we can support you to assess your digital needs and develop an action plan to improve your digital skill set through a combination of

  • one on one consulting
  • webinars
  • hands on skill development workshops

 

Are you eligible?

  • Are you a Micro or Small Business with less than 20 employees?
  • Do you have a current ABN or ACN?
  • Is your business located in Newcastle, The Hunter, Port Stephens or Central Coast?

If you’ve answered YES to these 3 questions you can access this highly subsidised service. Our Digital Business Advisors will meet with you at your business premises or in your local area.

If you’re interested in getting the most out of your business’ digital efforts please book your free discovery call us now on 1300 304 794 (or click the button below).

Websites and eCommerce

Websites & eCommerce

  • Does your website look beautiful but doesn’t rank in google?
  • Do your clients know what you do within 6 seconds of landing on your site?
  • Is your eCommerce site traffic down, are your sales a bit slow?

To get a genuine unbiased analysis of your current website or eCommerce sites performance and learn what you can do to drive customers to your website and make more sales give us a call to book your website analysis.

Social Media & Digital Marketing

Social Media & Digital Marketing

  • Do you struggle to post consistently in social media?
  • Is choosing the right Social Media platform for your business confusing?
  • When you do post do you feel no-one is listening?

We can help take the struggle out of Social Media and Digital Marketing by creating an easy to follow plan focusing on making the most of time and your brands strengths .

Software Solutions

Software Solutions

  • Can using software make your business more productive and cost effective?
  • Having you been looking at software solutions but are confused by all the bells and whistles?
  • Are you frustrated with the software packages your using not linking seamlessly together?

Finding the right software for the job is key to making your staff more productive and streamlining your processes. We have delved into small business software and can suggest programs that suit your needs and your budget.

Privacy & Data Security

Privacy & Data Security

  • Have you got a privacy policy on your website?
  • Do you know your responsibilities?
  • How do you know if your clients data is secure or if it’s been hacked?

As a business owner you have legal obligations to keep your clients data secure and report any breaches. You must also inform visitors to your website about your privacy policy and what information you keep about them and for how long. If it feels overwhelming don’t worry, we are hear to help you understand your roles and responsibilities without the jargon so you can protect your clients data and your business’s reputation.


Get Control of Your Business Using Trello

Tuesday 16th February 10am-11am

Digital Business Solutions -

Are you overwhelmed with to-do lists and short of time? Are you endlessly searching for essential business and client information?

Learn how to use Trello to save your hours of time and frustration.In this webinar you’ll :

  • Discover the 7 benefits of being organised.
  • See how to manage your business essentials in one place.
  • Create project templates and share them with your clients to keep projects on track.
  • Learn how to develop colourful cards with images as visual reminders.
  • Sync tasks to your calendar with due dates and checklists
  • Allocate tasks to your team in real time using this free web and app based tool.

Trello is a free web and app based visual organization tool that allows you to create private, team and public projects to keep your business (and your life) on track.

Presented by

Kimberlie Clare-Campbell – Digital Business Advisor with the Hunter Region Business Hub.

Geek speak free workshop

We will explain everything in plain English to help you really understand what Facebook for business is all about and how you can use it to grow your business or community group.

Essential

You must have a current ABN and less than 20 employees based in the Hunter Valley and Central Coast of NSW to qualify for this workshop.

Who Should attend?

Is your Business located in NSW or Canberra? Do you have a current ABN and less than 20 employees? Then come along, and get Trello working for your business.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

Online Event

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help with setting up Zoom please email digital@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.

ONLINE EVENT To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


Be the Star of the Show with Video Marketing

Tuesday 9th March 10am-11am

Digital Business Solutions -

Put your business up in lights and be the star of the show with this straight-forward introduction to video marketing.

Video marketing boosts sales, trust and credibility online. Separate yourself from your competition and be the ‘go to’ person in your industry by showcasing your unique skills and products with video along with giving your business a personal touch. The only excuse for not doing promotional video is that you don’t know how – and we’re taking that away!

In this workshop you will:

  • How to set the scene for a successful shoot
  • Use different hardware to improve video quality
  • Access easy software for editing
  • Publish videos on major platforms

Presented by

Troy White – Digital Business Advisor with the Hunter Region Business Hub. Everything will be explained in plain English to help you really understand how to manage online reviews of your business.

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

Who Should attend?

Are you a small business owner or employee keen to learn video?? Do you have a current ABN and less than 20 employees? Then come along, we will let you know tips and tricks to create and be the star of video.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

ONLINE EVENT

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


CANVA – Create, Design and Publish Graphics Yourself

Tuesday 10th March 10am-11am

Digital Business Solutions -

Do you want to learn how to create on brand eye-catching social posts? Canva is a free simplified graphics design program that you can access

Do you want to learn how to create on brand eye-catching social posts? Canva is a free simplified graphics design program that you can access from your mobile or desktop computer. This course will cover how to edit predesigned templates and customize them to align with your businesses identity. Discover how to upload your own content and design different size files including social media posts, flyers, posters, website and email headers.

Presented by

Rochelle McLennan – Digital Business Advisor with the Hunter Region Business Hub.

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

Who Should attend?

Is your Business located in NSW or Canberra? Do you have a current ABN and less than 20 employees? Then come along, and get Trello working for your business.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.


Digital Basics For your Small Business – March

Wednesday 18th March 10am-12pm

Digital Business Solutions -

Is your website and social media presence aligned with your brand and is it converting your stalkers into customers?

Digital basic is a workshop for businesses who are at the beginning of their journey into the DIGITAL Marketing Landscape.

In this workshop you will learn…

  • What is digital?
  • What are digital tools and how they benefit your business?
  • How to align digital needs with your business goals?
  • Types of digital tools and benefits to your business
  • Vendor selection guide
  • How to form your customer avatar (no digital marketing should even be considered without knowing who you are targeting).
  • The basic principles of a successful website
  • Social Media- which platform do you choose?
  • An understanding of Google and how it works
  • The online customer Journey
  • How to measure your digital marketing efforts

Presented by

Troy White – Digital Business Advisor with the Hunter Region Business Hub.

Geek speak free workshop

Everything will be explained in plain English to help you grow your business.

Who Should attend?

Are you a Sole Trader or small business owner who is keen to get your website and digital footprint working for you? Do you have a current ABN and less than 20 employees? Then come along.


ETSY – turn your handmade products into a thriving business

Thursday 4th March 10am-12pm

Digital Business Solutions -

Discover how to sell your handmade products through ETSY and reach a local and worldwide audience of keen buyers

Are you thinking of starting an ETSY shop to sell your handmade products?

Do you have an ETSY shop but the money is only trickling in?

Learn from successful ETSY store owner Kelly Weaver (Bridal Bling) who is in the top 1% of sellers on ETSY worldwide.

Discover benefits of using ETSY to sell your handmade products online. You’ll learn about:

  • Setting up & launching your ETSY shop
  • The importance of shop policies
  • Essentials that keep ETSY happy and your store showing up
  • Photography tips and tricks to get more views on your listings
  • ETSY specific keywords and SEO
  • How to write a successful ETSY listing.
  • How to reach more people on ETSY
  • Tips to increase your shops credibility.

Whether your an ETSY beginner or experienced online seller this webinar will help you turn your handmade products into a thriving income stream using ETSY as your shopfront.

Your Presenter

Kelly Weaver – Bridal Bling + The Gift Queen.

Kelly has been a successful ETSY seller for over 10 years. Year on year Kelly’s Bridal Bling ETSY shop is listed in the top 1% of ETSY sellers worldwide. Kelly has turned her handmade custom products into a very profitable business by selling through ETSY and her own websites.

Online Workshop

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.

Essential You must have a current ABN and less than 20 employees to qualify for this workshop.

This workshop is proudly brought to you by Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program For the health of our clients due to Corona Virus the Hunter Region Business Hub is moving all workshops online.

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Digital Basics For your Small Business – February

Wednesday 17th February 10am-12pm

Digital Business Solutions -

Is your website and social media presence aligned with your brand and is it converting your stalkers into customers?

Digital basic is a workshop for businesses who are at the beginning of their journey into the DIGITAL Marketing Landscape.

In this workshop you will learn…

  • What is digital?
  • What are digital tools and how they benefit your business?
  • How to align digital needs with your business goals?
  • Types of digital tools and benefits to your business
  • Vendor selection guide
  • How to form your customer avatar (no digital marketing should even be considered without knowing who you are targeting).
  • The basic principles of a successful website
  • Social Media- which platform do you choose?
  • An understanding of Google and how it works
  • The online customer Journey
  • How to measure your digital marketing efforts

Presented by

Troy White – Digital Business Advisor with the Hunter Region Business Hub.

Geek speak free workshop

Everything will be explained in plain English to help you grow your business.

Who Should attend?

Are you a Sole Trader or small business owner who is keen to get your website and digital footprint working for you? Do you have a current ABN and less than 20 employees? Then come along.


Understand your Customers with Keyword Research

Tuesday 23rd February 10am-11am

Digital Business Solutions -

Keyword research helps identify what your customers want is the first step to understand what your customers want.

Learn what your current and potential customers are searching for online and how to position your business as the solution. Whether planning your website or developing your business plan; accurate keyword research can provide insights and opportunities for every business.

In this workshop you will:

  • Access common tools for keyword research
  • Populate and interpret keyword results
  • Learn how to use keyword data for website and business planning

Presented by

Troy White – Digital Business Advisor with the Hunter Region Business Hub. Everything will be explained in plain English to help you really understand how to manage online reviews of your business.

 

Who Should attend?

Are you a Sole Trader or small business owner who is keen to get your website and digital footprint working for you? Do you have a current ABN and less than 20 employees? If so, you’re invited!

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

Who Should attend?

Are you a woman who is keen to get your website working for you in your business or community group? Do you have a current ABN and less than 20 employees? Then come along, we’ll help take the mystery out of LinkedIn for you.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

ONLINE EVENT

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


Blogging It’s Easier Than You Think!

Tuesday 2nd  March 10am-12pm

Digital Business Solutions -

Blogging is a fantastic way to create cornerstone content that you can repurpose across multiple platforms.

In this workshop you will:

  • Discover how to choose topics your customers want to read about
  • Learn how your blog can created a deeper connection with your customer during their buying cycle
  • Understand how blogs create brand awareness
  • Build your reputation as an expert in your field through your blog
  • Find out how to use Blogging as an affordable marketing tool
  • Discover how to get your blog out and found in online communities

Presented by

Kimberlie Clare-Campbell – Digital Business Advisor with the Hunter Region Business Hub.

Geek speak free workshop

Kimberlie will explain everything in plain English to help you really understand what Blogging can do to grow your business or community group.

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

Who Should attend?

Are you a woman who is keen to get your website working for you in your business or community group? Do you have a current ABN and less than 20 employees? Then come along, we’ll help take the mystery out of LinkedIn for you.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

ONLINE EVENT

To make it safe and easy for you to participate we are holding this workshop online via Zoom. You will need to install Zoom on your computer to join the workshop. If you need help will setting up Zoom please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 at least 3 days before the workshop and we can help you set it up.


9 Keys to unlock online opportunities in 2021

Wednesday 17th March 10am-11am

Digital Business Solutions -

Discover 9 digital strategies can help you engage your customers and grow your business

Learn what your current and potential customers are searching for online and how to position your business as the solution.

Whether you’re planning or updating your website or developing your digital marketing plan; understanding how customers use the web to search and find what they want will give you valuable insights and highlight opportunities to meet their needs.

In this workshop you will:

  1. Discover how digital strategies can help you engage your customers and grow your business.
  2. Learn why having a digital marketing strategy is vital to building your businesses visibility.
  3. Review your social media profile and performance.
  4. Explore website essentials including domain names, platforms and keywords.
  5. Learn how to optimise your website for search engines (SEO).
  6. Review your customer’s online buying experience.
  7. Learn how to leverage your business reviews and rating.
  8. Discover how to offer customer service online.
  9. Understand the importance of cybersecurity and simple measures you can take to protect your business and your client’s privacy.

Your Presenters

Kimberlie Clare-Campbell, Rochelle McLennan and Troy White – Digital Business Advisors with the Hunter Region Business Hub. Everything will be explained in plain English to help you understand digital strategies you can use to engage your customers and grow your business.

Who Should attend?

Are you a Sole Trader or small business owner who is keen to get digital working for your business? Do you have a current ABN and less than 20 employees? If so, you’re invited!

Essential

You must have a current ABN and less than 20 employees to qualify for this workshop.

This workshop is proudly brought to you by

Hunter Region Business Hub Australian Small Business Advisory Service’s Digital Solutions Program.

Muswellbrook Chamber of Commerce

Think Goat

IN PERSON EVENT

To make it safe and easy for you to participate we are following NSW Health’s Covid Safe Guidelines.

  • You are required to practice Covid safe hygiene including using sanitizer and social distancing.
  • You may be required to wear a mask in the training room.
  • If you are unwell or have visited a Covid hotspot in the 14 days prior to the workshop we ask you not to attend.

for more info please email enquiries@huntervalleyhub.com.au or call the Hub on (02) 4936 2557 .